Shipping Policy

Shipping policy

We strive to process your order within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. During these unpredictable times though, you may experience a delay in shipping that is outside of  our control.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping for orders over $75.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@magnoliaabbey.com with your name and order number, and we will look into it for you.

We do not ship to post office boxes (P.O. Boxes).

In the event that your order arrives damaged in any way, please email us as soon as possible at support@magnoliaabbey.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@magnoliaabbey.com.